Call Us
Customer support for order, delivery and product-related questions.
+880 1965-449449 ↗
AAZ customer care
LET'S TALK.
WE'RE HERE.
Questions about your order, size, delivery, exchange, bulk order or partnership? Reach the AAZ team through the channel that works best for you.
AAZ
CARE
CARE
Real people. Clear answers. Support for orders, delivery, sizing, products and everything around your AAZ experience.
Bangladesh
Since 2018
ORDER SUPPORT ✦ SIZE HELP ✦ DELIVERY INFO ✦ EXCHANGE HELP ✦ BULK & PARTNERSHIP ✦
Choose your channel
REACH US
YOUR WAY.
For the fastest help, keep your order ID or phone number ready when contacting us.
Send a quick message to our team for direct support.
Chat on WhatsApp ↗Messenger
Reach AAZ through Facebook Messenger for quick assistance.
Open Messenger ↗Visit Us
30/14 Tajmohol Road, Block C, Mohammadpur, Dhaka 1207.
View location ↓What we can help with
SUPPORT THAT
GETS TO THE POINT.
Contact us for everyday shopping support as well as business and collaboration enquiries.
01
Order status & tracking assistance
✓
02
Size, fit & product guidance
✓
03
Delivery, exchange & payment information
✓
04
Bulk, corporate & custom order enquiries
✓
05
Partnership, franchise & collaboration enquiries
✓Visit AAZ
FIND US IN
MOHAMMADPUR.
Visit our Mohammadpur location for direct assistance, pickup and in-person support. Calling before your visit is recommended.
Quick answers
BEFORE YOU
MESSAGE US.
These are some of the most common questions customers ask our support team.
Still need help? ↗
You can order directly from the AAZ website. For assistance, you can also contact us through Messenger or WhatsApp.
Cash on Delivery and advance payment options are available, including supported mobile financial services and cards.
Estimated delivery is usually 3–4 working days inside Dhaka and 4–5 working days outside Dhaka. Holidays, weather and courier issues may affect delivery time.
Current listed delivery charge is ৳65 inside Dhaka and ৳115 outside Dhaka.
Use the Track Order option on the AAZ website and enter the required order information.
Outlet exchange is available according to AAZ exchange conditions. Contact the team before visiting if you need confirmation for a specific order.
Send a message
TELL US WHAT
YOU NEED.
Leave your name, phone number and message. The AAZ team will get back to you as soon as possible.
+880 1965-449449 ↗