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Frequently Asked Questions
How to order?
Order via our website store or inbox your details for Facebook orders.
What are the payment methods?
Cash on Delivery or advance payment via Bkash, Nagad, Rocket and Cards.
What's the size chart?
You may get our full-size chart here: aazbd.com/sizechart.
What's your outlet location?
Our Location: 30/14 Tajmohol Road, Block C, Mohammodpur, Dhaka 1207 (Opposite Tokyo Square).
Time: 10 am – 9 pm.
You may pick it up from here. Please, make a call before coming.
Find us on Google Map: Open in Google Maps.
What about quality?
We do not compromise on quality. We care about our brand value and always try to provide the best quality product. If you don't like it, you may return at the time of delivery by paying the delivery charge.
What's the delivery time?
Delivery times are as follows:
- Within Dhaka: 3–4 working days.
- Outside Dhaka: 4–5 working days.
Please keep in mind:
- Non-working days and holidays are not included in these estimates.
- Adverse weather may delay deliveries.
- Unexpected issues can also cause delays.
- Delivery times may vary for third-party couriers we utilize.
What's the delivery system?
We provide home delivery all over Bangladesh. You may pay via Cash on Delivery or Advance Payment. For outside Dhaka, the delivery charge must be paid in advance (delivery charges are non-refundable for any reason).
Is any emergency delivery option?
Yes! Express Delivery available. Details: Learn more.
What's the exchange charge?
Inside Dhaka: 100.
Outside Dhaka: 150.
Or exchange from our outlet (charge-free).
What's the delivery charge?
Inside Dhaka: 65 TK.
Outside Dhaka: 115 TK.
How can I track my order (Order Tracking)?
To track your order, please click here.
- Since 2018
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